LuckVM Cookie Policy
Welcome to the LuckVM Cloud Service Platform (hereinafter referred to as "LuckVM", "we", "us", or "our"). This Cookie Policy is designed to clearly and transparently explain how we use cookies and similar tracking technologies when you visit our official website (www.luckvm.com) and use our cloud console, as well as how you can manage your cookie preferences.
This policy forms an integral part of the LuckVM Privacy Policy.
1. What are Cookies?
A cookie is a small text file containing a small amount of data. When you visit our website, the site sends this file to be stored on the browser of your computer, smartphone, or other mobile devices. Cookies enable the website to "remember" your actions and preferences (such as login status, language selection, and font size) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
In addition to cookies, we may also use similar technologies such as Web Beacons, Pixel Tags, and Local Storage to achieve similar functionalities. In this policy, we refer to all of these technologies collectively as "Cookies."
2. Types of Cookies We Use and Their Purposes
To ensure the normal operation of our website and provide you with a better cloud service experience, we categorize the cookies we use into the following four types:
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2.1 Strictly Necessary CookiesThese cookies are essential for the LuckVM website and cloud console to function properly. Without these cookies, you would not be able to use core features.
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Use Cases: Keeping you logged into your account, verifying your identity (preventing CSRF attacks), managing cloud server or domain orders in your shopping cart, and processing payment settlements.
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Note: You cannot opt out of these cookies in our system. If you force your browser to block them, the website will not be able to provide services normally.
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2.2 Performance & Analytics CookiesThese cookies are used to collect anonymous data about how visitors use our website, helping us measure and improve site performance.
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Use Cases: Counting website visits, identifying traffic sources, tracking user session duration, finding the most frequently visited pages (e.g., product pages for VPS in specific regions), and monitoring page load speeds and error messages.
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2.3 Functionality CookiesThese cookies allow the website to remember choices you make, providing you with a more personalized and seamless experience.
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Use Cases: Remembering your preferred console language (e.g., English/Chinese), your country/region (to display the correct currency and tax rates), and your UI theme preferences (light/dark mode).
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2.4 Targeting / Advertising CookiesWe, or our third-party advertising partners, may set these cookies on your device to track your browsing habits in order to show you cloud service promotions that are more relevant to you.
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Use Cases: Recording specific bare metal or GPU server models you have viewed, and displaying relevant LuckVM discounts or promotional ads when you visit other third-party websites.
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3. Third-Party Cookies
While you use LuckVM services, in addition to the "first-party cookies" set by us, certain features may be provided by our third-party partners, generating "third-party cookies" on your device. These third parties primarily include:
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Payment Gateway Providers: Such as PayPal, Stripe, and Alipay, used to securely process your payment transactions.
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Security & Anti-DDoS Providers: Used to identify malicious traffic and botnets, protecting our website and underlying API interfaces.
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Data Analytics Platforms: Such as Google Analytics, used to provide anonymous website traffic statistics.
Please note that third-party cookies are governed by the respective companies' privacy and cookie policies, and LuckVM does not have direct control over these cookies.
4. How Can You Manage and Control Cookies?
We respect your privacy choices. You can manage or disable cookies through the following methods:
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4.1 Website Cookie Settings Panel:When you visit our website for the first time, a cookie consent banner will appear at the bottom or top of the page. You can use the "Cookie Settings" option on the banner to voluntarily accept or reject non-essential cookies (such as analytics and advertising cookies).
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4.2 Browser Settings:Most modern web browsers (such as Google Chrome, Mozilla Firefox, Safari, and Edge) allow you to view, manage, delete, or block cookies through their settings interfaces. You can configure your browser to reject all cookies or to alert you when a cookie is being sent.
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Please Note: If you completely disable all cookies in your browser (including Strictly Necessary Cookies), you will be unable to log into the LuckVM console or complete purchases for cloud servers and domains.
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4.3 Industry Opt-Out Tools:For targeting/advertising cookies, you can visit tools provided by third-party industry groups (such as the Network Advertising Initiative or the Digital Advertising Alliance) to centrally manage and opt out of interest-based advertising tracking.
5. Updates to this Policy
As our business develops and technological or legal environments change, we may periodically review and update this Cookie Policy. When material changes are made, we will update the "Effective Date" at the top and post a prominent notice on our website.
6. Contact Us
If you have any questions regarding this Cookie Policy or your privacy data, or if you need further assistance, please contact us at:
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Privacy & Data Compliance: abuse@luckvm.com
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Customer Support & Sales: sales@luckvm.com
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Official Website: www.luckvm.com
