How to submit a ticket?

When using our products and services, if you encounter any purchasing or usage problems, you can always submit a ticket to seek help from us. Our professional technical engineers will be dedicated to serving you.

 

Steps

After entering the Member Center, click Ticket Center .

Figure 1

 

On the ticket system page as shown in Figure 1, click New Ticket .

Figure 2

 

③ On the redirected page, select the ticket type according to your needs, fill in the problem you encountered, and click “Send” to submit your request.

Figure 3