When using our products and services, if you encounter any purchasing or usage problems, you can always submit a ticket to seek help from us. Our professional technical engineers will be dedicated to serving you.
Steps
①After entering the Member Center, click Ticket Center .
Figure 1

②On the ticket system page as shown in Figure 1, click New Ticket .
Figure 2

③ On the redirected page, select the ticket type according to your needs, fill in the problem you encountered, and click “Send” to submit your request.
Figure 3